All TEMPUR Products come with a guarantee whether you have purchased your product from one of our authorised stockists.

The length of the guarantee is dependent on the type of product you have purchased:

  • Mattresses – 10 year full replacement guarantee (view more detail here)
  • Mattress Covers – 2 years
  • Adjustable Bases – 10 year guarantee
  • Platinum Storage Sets – 10 years guarantee
  • Crown Princess Base & Headboard Set – 10 years guarantee
  • Pillows and small products – 3 years
  • Bed Bases, Bed Frames & Headboards 2 years

We suggest to use TEMPUR-FIT™ Pillow Protector and TEMPUR-FIT™ Mattress Protector to prevent the products from getting wet or dirty.

If you have any difficulties in completing this form please call our Customer Service Team on 03 9785 4900