TEMPUR® Named Most Reliable & Satisfied Brand
In April and May 2018, Choice asked more than 7000 people who'd bought a new mattress to complete its annual survey. The survey contained questions such as:
When they bought it?
The mattress brand and type?
How much they spent?
How they’d rate the mattress on a 7 point scale from "Excellent to Terrible"?
Whether they experienced any major or minor problems with the mattress?
The Top Performer
Most reliable brand: TEMPUR® 93%
Highest owner satisfaction: TEMPUR® 89%
Mattress Brand Performance
TEMPUR® is the top brand for both reliability and satisfaction. Fans of TEMPUR® mattresses say that "they sleep well on the mattress and an impressive 59% rate their mattress as "excellent".
|
Brand |
Reliability % |
Satisfaction % |
|
TEMPUR |
93% |
89% |
|
Competitor 1 |
-4% |
-6% |
|
Competitor 2 |
-6% |
-9% |
|
Competitor 3 |
-7% |
-9% |
|
Competitor 4 |
-7% |
-10% |
|
Competitor 5 |
-13% |
-4% |
|
Competitor 6 |
-14% |
-10% |
|
Competitor 7 |
N/A |
-3% |
|
Competitor 8 |
N/A |
-3% |
|
Competitor 9 |
N/A |
-11% |
Head to Choice's website to read more