We know that TEMPUR is very different from the conventional products that are available today. So to help you decide if TEMPUR could be right for you, we've collected all of our most commonly asked questions together.

Find pillow FAQs here

Find mattress FAQs here

So, how does it work? What's it made from?

The TEMPUR pressure relieving material is composed of billions of visco-elastic spherical shaped, open cells. The cells respond to your body temperature and weight then shift and re-organise their position to mould to the exact contours of your body. It becomes softer in warmer areas (where your body is making the most contact with the surface) and remains firmer in cooler areas (where less body contact is being made). Due to the removal of pressure, blood is able to flow freely throughout the night, making you toss and turn less - in other words - you get a better night's sleep.

TEMPUR material is not the same as generic memory foam.
Check TEMPUR vs Memory Foam

Is the TEMPUR mattress and pillow hypo-allergenic?

All products come with a cover that is antimicrobial treated for improved freshness and are hypoallergenic.

Won't it make me feel hot?

The TEMPUR material will not make you hot as it has an open ventilated cell structure. In a recent independent test designed to measure heat generated and retained during a seven-hour period, Ergonomie Institut München, proved TEMPUR beds sleep cooler than the similar products. This test involved measuring the two microclimatic parameters; ‘temperature’ and ‘humidity’, in the contact area between a climate dummy and bed surface.

After simulating 7 hours of sleep, repeated tests showed consistently a Rating 1, indicating Relative Humidity (RH) levels were below 50% and the TEMPUR material temperature was lower at 36.1°c.

Could I be allergic to TEMPUR?

Due to the special composition of the TEMPUR material, there is nothing indicating that our TEMPUR material should cause allergic reactions. TEMPUR material contains no common known allergens and should not worsen any allergy conditions.

Odor complaints:

Once unpacked, the product may give off a characteristic smell. This is completely harmless and disappears after a short period of use. To avoid this, ventilate the product before use.

I've seen references to NASA associated with TEMPUR. What's the connection?

The TEMPUR material was originally developed in the early 1970’s at NASA’s Ames Research Center, to relieve the pressure build up from the G-force experienced by astronauts during lift off. TEMPUR scientists realised the enormous potential of this material and began experiments in the early 1980’s to perfect it for consumer use. After millions of pounds in research, the TEMPUR Material we know today was perfected. As a result TEMPUR was presented with an award by NASA in May 1998.


Many people believe that waterbeds give you almost perfect support by allowing your body to ‘float’ in a natural position. In fact, due to displacement the waterbed creates what experts call the “hammock effect.” This is an unnatural and unhealthy curve of the spine resulting from improper support. The TEMPUR mattress allows your spine to rest in its natural position, giving you optimum sleeping posture and comfort.


Spring mattresses covered by quilted thickly padded ticking mean you are lying on row after row of coiled sprung metal. This often creates pressure points that can cause painful joints and an aching back The visco-elastic material in the TEMPUR mattress moulds to your body, adjusting to your body weight, and distributing it evenly, reducing pressure and providing maximum support.


Whilst individual pocketed springs will offer a higher level of support than innersprings, they are still restricted by the heavily padded ticking. The TEMPUR mattress is made from an open celled visco-elastic materials that moulds to the contours of the body, and is covered in a flexible cover.


Several copy visco mattresses are available today, but they are not visco elastic and do not have the 85kg density of the TEMPUR material or its durability of 15 years. The TEMPUR open cell visco-elastic material moulds to the exact contours of your body, giving you maximum support and pressure relief where you need it most.