Contact TEMPUR

If you have any questions about shopping online with Tempur, you can call us on the number below, but it may be worth checking our FAQ page first to save yourself some time.

TEMPUR want you to be completely satisfied with our products and service. In the unlikely event that you have a complaint, a problem or an issue, please let us know by contacting our Customer Services Team.

You can reach us:

By Phone

1300 306 062
Lines open Monday to Friday 9am to 5pm.

By Email

Our dedicated email address is:
We aim to respond the following working day.

By Post

Customer Service,
TEMPUR Australia
118 Colemans Road
Carrum Downs VIC

Please also see our Returns Policy for further information.